ISSUES WITH ORDERS
We are sorry to hear you are having issues with our products. Although we pride ourselves in being efficient as possible, we are also human and can make mistakes, but we are always happy to assist you with this. Please use the information below for us to help you in the best way possible:
- Missing an item:
- We do our best to verify all orders before shipping, but sometimes we might miss an item. Do not worry just send us a message using the chat option on the bottom right corner to recover your missing item.
- Broken Item:
- All products come with a 15-day warranty* after being delivered. Although we can't always guarantee a replacement, we will gladly offer alternative options to resolve issues, just make sure to contact us within the 15-day warranty period.